Frequently Asked Questions (FAQ)

Yes. You can consult us about moving, disconnecting the washing machine, disassembly cleaning, and reconnecting it after delivery all at once. Because the cleaning is performed at your old home, you can start your new life without making a mess in the bathroom of your new home. Since the work time varies depending on the model and moving conditions, we will confirm the details in advance.

Please contact us even if the installation space is limited or the passageways and stairs need to be checked. We also handle washing machine installation, bringing furniture and appliances into the building, and moving or rearranging items inside the building. We may ask for photos or measurements needed to assess the situation.

Yes. You can request only the services you need, such as moving furniture or appliances, relocating unwanted items, or washing machine cleaning alone. Pricing varies depending on the items, volume, worksite, and moving conditions, so please provide details when you contact us.

Yes, we can. ヒスイサービス can carry out moving work and washing machine cleaning at the same time. By handling the transportation of your belongings and disassembly cleaning of the washing machine together, we help reduce the time and effort required for your move.

Yes, washing machine cleaning can be requested on its own. You are welcome to contact us even if you are not moving, so please get in touch if you are concerned about dirt or odors in the washing machine tub.

Yes, we also handle disassembly cleaning for front-loading drum washing machines. We carefully disassemble and clean internal dirt that is difficult to remove through routine maintenance. The work may vary depending on the model and installation conditions, so please feel free to contact us first.

Yes, we can. We clean the washing machine at your old address before the move, then transport and install it at your new home while it is clean. You can start using the washing machine comfortably right after moving without dirtying the bathroom or other areas of your new home during cleaning.

We serve the surrounding areas as well as Matsudo City and the surrounding region. If you would like washing machine cleaning in Kashiwa or Nagareyama, please feel free to contact us. We will confirm your address and the work required before providing guidance.

Please contact us first. We also handle the relocation of unwanted items associated with a move. If there is anything you are unsure how to handle during your move, feel free to ask us along with your moving estimate.

The main benefit is that you can entrust your move and washing machine cleaning to us at once. We disassemble and clean the washing machine at your old address, then transport and install it at your new home. This reduces the effort of coordinating with separate providers, avoids dirtying your new home, and lets you begin your new life with a clean washing machine right away.